Help Center

This page contains helpful video tutorials and other instructions to assist you in donating to DCI and sponsoring a child.

How to Donate to DCI Online

This tutorial shows you how to make a secure donation to DCI online with your credit card. Here Stripe is shown as the payment method as it is the most convenient. You may also pay using PayPal if you prefer.

How to Sponsor a Child Online (Recurring Gift) & Download Sponsorship Updates

This tutorial shows you how to sponsor a child in Bangladesh with DCI through our convenient recurring donation option. Here Stripe is shown as the payment method as it is the most convenient. You may also pay using PayPal if you prefer. The video also shows you how to download updates from your sponsored child.

How to Renew Your Sponsorship (Manual Renewal)

The following tutorials apply only to existing DCI sponsors who make sponsorship renewal payments manually. Our new sponsorship system sends you a friendly email reminder when it’s time to renew your DCI child sponsorship. You can then renew your sponsorship manually by sending an offline donation (check or money order) or making a one-time donation online by credit card. The tutorials below show you how to make a manual renewal payment online. There are two ways you can do this.

Method #1 – From Your Renewal Reminder Email: This tutorial shows you how to conveniently renew your DCI child sponsorship from your renewal reminder email. If you can’t find your renewal reminder, please check your spam folder and mark the email as ‘not spam’ to ensure you receive communications from DCI. We will periodically resend your renewal reminder if we don’t receive your payment. Here Stripe is shown as the payment method as it is the most convenient. You may also pay using PayPal if you prefer. This video also shows you how to reset your account password if you have not chosen a password yet or your password was lost.

Method #2 – From Your DCI Account: This tutorial shows you how to renew your DCI child sponsorship from your DCI account page. You can use this method if you can’t find your renewal reminder email. Here Stripe is shown as the payment method as it is the most convenient. You may also pay using PayPal if you prefer.

Questions?

If you have any questions about using our website, accessing your account, making a donation or sponsoring a child, please contact dci[at]distressedchildren.org.